17 Depot Street
Driggs, ID, 83422
United States

(970) 424-7704

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Shipping, Returns & Exchanges

360 DAY GUARANTEE

Hassle-Free Shipping, Returns & Repairs

What's The Backcountry Blacksmith's 360 Day Guarantee? 
When you buy from us, we want you to love what you get. So, if for any reason or no reason, you are not happy with your purchase, send it back within 360 days for an exchange or full refund, excluding original and extra shipping charges. If you have a problem with your purchase and would like us to analyze your item(s) for repair due to a possible manufacturing issue, we also have a 360 day warranty on all our stock items. Just give us a call at 970-424-7704! WE DO NOT REFUND CUSTOM AND/OR SPECIALTY ORDERS.

How do I return or exchange an item?
If you live in the lower 48 United States or the District of Columbia, you can return your item to the following addresses:

US Postal Service Returns Address:
Backcountry Blacksmith Inc.
PO Box 972
Driggs, ID 83422

UPS and FED EX Returns Address:
Backcountry Blacksmith Inc.
17 Wets Depot Street
Driggs, ID 83422

Packing Slip:                                                                                                                                                                                                                  If you no longer have your packing slip, please include a note with your contact information, reason for the return(s) and/or any exchange requests. If the exchange was a gift, just let us know who purchased it for you. If you'd prefer a refund we can do that too.

How can I check on the status of my return or exchange?
You can check the status of your return or exchange by calling us at 970-424-7704.

How long does it take for my return or exchange to be processed?
If you are wondering about the status of a return, it can take us up to 10 days to process after it arrives to us and then a few more days after that for the credit to post. For an exchange, the whole process can take up to 4 weeks.